{"xsrfToken":"92473989ffcd817e606000e923adf69200d9ca08_lout","branding":{"id":"7","key":"ts","name":"TrendsDecoder Support","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c685999a-cef0-4f4b-9b9b-e19459c42b8b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDExZDU3YS0zOTI5LTQxYTItODA1Mi0yYWU3ZmZkYmFhY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM2ODU5OTlhLWNlZjAtNGY0Yi05YjliLWUxOTQ1OWM0MmI4YiI6WyJyZWFkIl19LCJleHAiOjE3NDI0Njg2ODYsIm5iZiI6MTc0MjQ2ODA4Nn0.ssYpCOwfwBTPVji78qt2NdVL5YSjOVWt6zWTC9itmpE&client=e011d57a-3929-41a2-8052-2ae7ffdbaaca&mode=fit","logoId":"c685999a-cef0-4f4b-9b9b-e19459c42b8b","isLogoAvailable":true,"helpCenterTitle":"Having an issue? We're here to help.","sharedPortalName":"TrendsDecoder Support Feedback","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Having an issue? We're here to help.","sharedPortalName":"TrendsDecoder Support Feedback","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#684bff","helpCenterTitleColor":"#f4f4f4","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fdba6e81-9d9a-468e-9e8d-2b4299ccd6f3/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDExZDU3YS0zOTI5LTQxYTItODA1Mi0yYWU3ZmZkYmFhY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZkYmE2ZTgxLTlkOWEtNDY4ZS05ZThkLTJiNDI5OWNjZDZmMyI6WyJyZWFkIl19LCJleHAiOjE3NDI0Njg2ODYsIm5iZiI6MTc0MjQ2ODA4Nn0.lf4AhwRc4w_nWURdot4QJUsxVGrEB9HABWfMRJR058Q&client=e011d57a-3929-41a2-8052-2ae7ffdbaaca&height=300&mode=fit","bannerMediaApiFileId":"fdba6e81-9d9a-468e-9e8d-2b4299ccd6f3","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"ts","projectId":10034,"serviceDeskId":7,"name":"TrendsDecoder Support","description":"<p>Welcome! You can raise a request for TrendsDecoder Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"86","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://granularityltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[24],"key":""},{"id":"88","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://granularityltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[24],"key":""},{"id":"87","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://granularityltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[24],"key":""},{"id":"90","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://granularityltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[24],"key":""},{"id":"91","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://granularityltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[24],"key":""},{"id":"92","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://granularityltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[24],"key":""},{"id":"85","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://granularityltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[24],"key":""},{"id":"89","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://granularityltd.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":24,"name":"General"}],"orderMapping":{"24":[85,86,87,88,90,91,92]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"507bb3d7-c45a-38d0-8b1b-90116db28f9a","appLinkName":"","appLinkUrl":"","spaceKey":"TS","spaceName":"TrendsDecoder Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUPPORT","serviceDeskId":7,"kbLinkDomainURLs":["https://granularityltd.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMDExZDU3YS0zOTI5LTQxYTItODA1Mi0yYWU3ZmZkYmFhY2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDI0NjkyODYsIm5iZiI6MTc0MjQ2ODA4Nn0.A8mgNWNrPIH9ESkTTtt7A0DMf_PLLU4NVQlTHsWydEk","targetCollection":"upload-project-10034","endpointUrl":"https://api.media.atlassian.com","clientId":"e011d57a-3929-41a2-8052-2ae7ffdbaaca","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"f7f44d2e-c701-4f50-818e-9147925f601c","name":"Release Notes","description":"View Release Notes","categoryUrl":"https://granularityltd.atlassian.net/servicedesk/customer/portal/7/topic/f7f44d2e-c701-4f50-818e-9147925f601c","lastUpdated":"1739323169951","createdAt":"1732139622403"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}